Privacy policy

Your privacy is important to us. That’s why it’s important that you know what we collect and why.

Last updated: December 2023

This privacy policy describes how we collect, use and disclose your information when you use our website. It also tells you about your privacy rights and how the UK GDPR protects you.

The GDPR requires us to inform you of the different legal bases that we rely on to legitimise our processing of your personal data. We have described these below.

We use your personal data to provide and improve our website. By using our website, you agree to the collection and use of information in accordance with this privacy policy.

Definitions

For the purposes of this privacy policy:

Charity (referred to as either “the charity”, “we”, “us” or “our” in this agreement) refers to Gambling with Lives, of 33 Rockingham Lane, Sheffield, S1 4FW.

Cookies are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website.

Country refers to United Kingdom

Device means any device that can access the website such as a computer, mobile phone or a digital tablet.

Personal data is any information that relates to an identified or identifiable individual.

Service provider means any natural or legal person who processes the data on behalf of the charity. It refers to third-party companies or individuals employed by the charity to facilitate this website, to provide the website on behalf of the charity, to perform services related to the website or to assist the charity in analysing how the website is used.

Usage data refers to data collected automatically, either generated by the use of the website or from the website infrastructure itself (for example, the duration of a page visit).

Website refers to Gambling with Lives website (www.gamblingwithlives.org)

You means the individual accessing or using the website, or the charity, or other legal entity on behalf of which such individual is accessing or using the website, as applicable.

Types of data collected

Personal data

We collect, store and use the following kinds of personal information:

  • your name;
  • your contact details (including postal address, telephone number, e-mail address and/or social media identity);
  • your date of birth;
  • your gender;
  • your bank or credit card details where you provide these to make a payment;
  • information about events, activities and products which we consider to be of interest to you;
  • information as to whether you are a taxpayer to enable us to claim Gift Aid;
  • age, nationality and ethnicity information for monitoring purposes; and
  • any other personal information you provide to us. 

Usage data

Usage data is collected automatically when using the website.

Usage data may include information such as your device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access our website by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile internet browser you use, unique device identifiers and other diagnostic data.

We may also collect information that your browser sends whenever you visit our website or when you access the website by or through a mobile device.

Tracking technologies and cookies

We use cookies and similar tracking technologies to track the activity on our website and store certain information. Our website uses minimal cookies but cookies will be added by Google Analytics and by the embedded YouTube, Twitter and Vimeo modules. Technologies we use may include:

  • Cookies or browser cookies. A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, You may not be able to use some parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, our website may use cookies.
  • Flash cookies. Certain features of our website may use local stored objects (or flash cookies) to collect and store information about your preferences or your activity on our website. Flash cookies are not managed by the same browser settings as those used for browser cookies. For more information on how you can delete flash cookies, please read “Where can I change the settings for disabling, or deleting local shared objects?” available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_
  • Web beacons. Certain sections of our website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the charity, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be persistent or session cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.

Use of your personal data

We will only use your data for necessary purposes. We may use your personal information to:

  • provide you with the services, products or information you asked for;
  • administer your donation or support your fundraising, including processing Gift Aid;
  • keep a record of your relationship with us;
  • respond to or fulfil any requests, complaints or queries you make to us;
  • understand how we can improve our services, products or information by conducting analysis and market research;
  • to protect the health and safety of you, our staff, volunteers and other members of the public
  • send you correspondence and communicate with you, using traditional channels and via social media platforms
  • administer our websites and to troubleshoot, perform data analysis, research, generate statistics and surveys related to our technical systems;
  • test our technical systems to make sure they are working as expected;
  • generate reports on our work, services and events;
  • conduct due diligence and ethical screening;
  • identify potential supporters, donors, researchers or other partners;
  • monitor website use to identify visitor location, guard against disruptive use, monitor website traffic, personalise information which is presented to you and/or to provide you with targeted advertisements;
  • process your application for a job or volunteering position;
  • conduct training and quality control;
  • audit and administer our accounts;
  • meet our legal obligations, for instance to perform contracts between you and us, or our obligations to regulators, government and/or law enforcement bodies;
  • carry out fraud prevention and money laundering checks;
  • undertake credit risk reduction activities; and/or
  • establish, defend or enforce legal claims.

We may share Your personal information in the following situations:

  • With service providers: We may share your personal information with service providers to monitor and analyse the use of our website.

Retention of your personal data

The charity will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your personal data to the extent necessary to comply with our legal UK GDPR obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The charity will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our website, or we are legally obligated to retain this data for longer time periods.

The rights of users

The UK GDPR allows to you to exercise certain rights regarding your personal data which are being processed by us.

In particular, you have the right to do the following:

  • Withdraw your consent at any time. You have the right to withdraw consent where you have previously given your consent to the processing of your personal data.
  • Right to object. This right enables you to object to us processing your personal data where we do so for one of the following reasons: (i) because it is in our legitimate interests to do so; (ii) to enable us to perform a task in the public interest or exercise official authority; (iii) to send you direct marketing materials; or (iv) for scientific, historical, research or statistical purposes.
  • Right to access. You may ask us for a copy of the information we hold about you at any time, and request us to modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this unless permitted by law. If you request further copies of this information from us, we may charge you a reasonable administrative cost. Where we are legally permitted to do so, we may refuse your request. If we refuse your request we will always tell you the reasons for doing so.
  • Right to rectification. You have the right to request that we rectify any inaccurate or incomplete personal data that we hold about you. If we have shared this personal data with third parties, we will notify them about the rectification unless this is impossible or involves disproportionate effort. You may also request details of the third parties that we have disclosed the inaccurate or incomplete personal data to. Where we think that it is reasonable for us not to comply with your request, we will explain our reasons for this decision.
  • Right to restrict processing. You have the right to request that we restrict our processing of your personal data in certain circumstances, for example if you dispute the accuracy of the personal data that we hold about you or you object to our processing of your personal data for our legitimate interests. If we have shared your personal data with third parties, we will notify them about the restricted processing unless this is impossible or involves disproportionate effort. We will, of course, notify you before lifting any restriction on processing your personal data.
  • Right to erasure. You have the right to request that we “erase” your personal data in certain circumstances. Normally, this right exists where:
    • The data are no longer necessary;
    • You have withdrawn your consent to us using your data, and there is no other valid reason for us to continue;
    • The data has been processed unlawfully;
    • It is necessary for the data to be erased in order for us to comply with our obligations under law; or
    • You object to the processing and we are unable to demonstrate overriding legitimate grounds for our continued processing.

We would only be entitled to refuse to comply with your request for erasure in limited circumstances and we will always tell you our reason for doing so. When complying with a valid request for the erasure of data we will take all reasonably practicable steps to delete the relevant data.

  • Right of data portability. If you wish, you have the right to transfer your personal data between service providers. In effect, this means that you are able to transfer the details we hold on you to another third party. To allow you to do so, we will provide you with your data in a commonly used machine-readable format so that you can transfer the data. Alternatively, we may directly transfer the data for you.
  • Right to complain. You have the right to lodge a complaint with your local data protection supervisory authority, which is the Information Commissioner’s Office in the UK. Contact details for the Information Commissioner’s Office are available on the website here: https://ico.org.uk/.

Transfer of your personal data

Your information, including personal data, is processed at the charity’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

Your consent to this privacy policy followed by your submission of such information represents Your agreement to that transfer.

The charity will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of your personal data

Law enforcement

Under certain circumstances, the charity may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The charity may disclose your personal data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the charity
  • Prevent or investigate possible wrongdoing in connection with the website
  • Protect the personal safety of users of the website or the public
  • Protect against legal liability

Security of your personal data

The security of your personal data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure.

Children’s privacy

Our website does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and You are aware that your child has provided us with personal data, please contact Us. If we become aware that we have collected personal data from anyone under the age of 16 without verification of parental consent, We take steps to remove that information from our servers.

If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent’s consent before we collect and use that information.

Links to other websites

Our website contains links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise that you teview the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this privacy policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We will let you know via a notice on our website, prior to the change becoming effective and update the “Last updated” date at the top of this privacy policy.

You are advised to review this privacy policy periodically for any changes. changes to this privacy policy are effective when they are posted on this page.

Contact us

If you have any questions about this privacy policy, please contact us via email at info@gamblingwithlives.org